In conversation
Filling in forms
Fill in contact and enquiry forms together with the visitor, sent only after their explicit yes.
Many visitors don't fail at the question, but at the form that follows. Your Talky fills it in with them, in the conversation.
Finding forms
TalkyPage finds the forms on your website by itself while reading, including those that only appear through JavaScript. The Forms tab lists them with their fields and the pages they are on.
If a form is missing, use Form missing? to check a specific page.
What the Talky does with a form
For each form you choose one of three levels:
| Level | Meaning |
|---|---|
| Fill in and send | The Talky fills it in with the visitor and sends it after their explicit yes. |
| Only show | The Talky knows the form, takes the visitor there and tells them to fill it in themselves. |
| Do not mention | The Talky does not talk about this form. |
You also write one sentence on what the form is for, such as "Enquiry for a party at the event venue", and give fields understandable names. Suggest does this for you from the heading and the fields, for a fraction of a cent.
How it goes in the conversation
- The visitor says what they want. The Talky recognises the right form.
- It asks for what is missing and fills it in where the visitor can see it.
- It sums up and asks: "Shall I send it like this?"
- Only after a clear yes does it press the button.
Consents such as a tick for the privacy policy are only set by the Talky when the visitor explicitly agrees.
What the Talky does not fill in
It does not fill in logins, search fields, newsletters or shopping carts. Forms and bookings from other services that sit in their own frame on your page it can show, but the visitor has to fill them in themselves.
When a form changes
If a form changes on your website, for example a new required field, you learn about it under To clarify and by email.
Rather try it than read about it? Talk to our Talky, or we'll set up a preview on your own website.