TalkyPage
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For medical practices

Fewer calls at reception. More calm during consultations.

On your website, your Talky answers what patients would otherwise ask on the phone: opening hours, prescriptions, cover arrangements, new patients. Friendly, patient, around the clock.

Free and without obligation. You see your Talky on your own website before you install anything.

  1. Visitor speaks

    Hello, are you taking on new patients?

  2. Talky answers

    Yes, gladly. One moment, I'll show you where to request a first appointment.

    Shows the spot on the website

  3. Visitor speaks

    What do I need to bring to my first appointment?

  4. Talky answers

    Let me quickly open the page for you. Above all, your health insurance card.

    Opens the right page

  5. Visitor speaks

    Good. Can I request an appointment straight away?

  6. Talky answers

    Yes, let's do that together. Which day suits you?

  7. Visitor speaks

    Thursday, ideally.

  8. Talky answers

    Noted: first appointment on Thursday. I'll fill it in for you.

    Fills in the form

  9. Talky answers

    Here's what the request looks like. Shall I send it?

  10. Visitor speaks

    Yes, please.

  11. Talky answers

    Done! The practice will get back to you.

    Request sent

  12. Visitor speaks

    Sprechen Sie auch Deutsch?

  13. Talky answers

    Ja, natürlich! Wie kann ich helfen?

    Answers in the patient's language

  • 24/7available, even at night
  • 50+languages: it speaks your visitors’ language
  • 1line of code
  • 0cookies before the click
  • 59 €a month, minutes included

Sound familiar?

The answer is on your website. People still don't find it.

  • The line is always busy.

    “Are you open this afternoon?” “Can I collect my prescription?” Every call interrupts the reception team.

  • The answer is on the website.

    Holiday cover, vaccination appointments, documents for the first visit: patients can't find it and call.

  • Not everyone gets on with websites.

    Older patients, poor eyesight, little command of the local language: they are the ones who need the information most.

How it sounds on your website

  • Health protection profile

    No diagnoses and no treatment recommendations. For medical questions it refers to your team, and the emergency numbers are fixed in the window.

  • Confidentiality built in

    Data processing agreement and confidentiality under § 203 of the German Criminal Code included. By default nothing is stored after the conversation.

  • Shows your online appointment booking

    It takes patients to your existing appointment booking. Nothing changes in your processes.

Talky

Are you still taking new patients?

Yes, gladly. You can request a first appointment online. I'll show you where.

And what do I need to bring to the first appointment?

Your health insurance card and, if you have them, test results and your medication plan. I've highlighted it for you on the page.

What else a Talky can do

For all your visitors

A website that understands everyone.

Not everyone likes to read, likes to type or speaks your language well. With your Talky, nobody has to.

  • Ask instead of searchSimply say what you want to know.
  • Get it explainedComplicated things in simple words.
  • Be guided thereIt opens the page and shows the spot.
  • Have it read aloudFor anyone who has poor eyesight or doesn't like reading.
  • In their own languageIt understands and answers in the visitor's language.
  • Help with formsForms in conversation, step by step.
  • Around the clockIn the evening, at weekends and on public holidays too.

An additional way into your website for all visitors. It does not replace an accessible design of your website.

Your Talky

A face that suits you.

Neutral, as a human in 3D, as a realistic video avatar or as your own mascot. You choose the name, voice and character, and the colours and logo too.

  • A friendly robot with a face made of light
    Neutral
  • A man as a 3D avatar, a woman on hover
    3D avatars
  • A woman as a photorealistic video avatar
    Realistic video avatars
  • Urli, a cow as an agency's 3D mascot
    Your own figure
All about figures and character

Your knowledge

You decide exactly what your Talky knows.

For whoever sets it up: your Talky answers only from what you release. And you can see at any time what it bases its answers on.

  • Reads your website by itself

    Every week or right after a change. In the page tree you switch areas, pages and individual sections on and off.

  • Documents and reference works

    Price lists, flyers, catalogues. It looks things up and shows the passage as an excerpt.

  • Your own entries

    Holiday closures, new products, answers to frequent questions, added in a few sentences.

  • Reports contradictions

    If the PDF shows a different price from the website, it lands with you under “To clarify” before a customer asks.

  • Test before going live

    Ask in the customer area what the Talky would answer, and see where the answer comes from.

  • Goals and audiences

    You decide what it works towards and how clearly, for each group of visitors.

All about knowledge and pages

Data protection

Data protection you control yourself.

For whoever has to sign it off: what happens before, during and after the conversation is laid down in the code and can be read up on.

  • Nothing happens before the click

    No cookies, no microphone, no connection to the AI until the visitor starts it themselves. Your cookie banner can stay as it is.

  • Servers and data in Germany

    Your knowledge and your conversation data are kept in Germany, with a German company. Data processing agreement and confidentiality under § 203 of the German Criminal Code included.

  • No audio is stored

    You choose the conversation transcripts yourself: off, summary, redacted or full, with a retention period. By default: off.

  • Protection profiles

    Health, law and tax, finance, children and youth and more: the profile sets what the Talky may do. For health, the emergency number is always shown in the window.

  • Always recognisable as AI

    Every visitor learns that they are talking to an AI, as the EU AI Act requires.

  • Honest about the AI

    The language model comes from the USA today, under EU standard contractual clauses and without training on your data. European levels are in preparation.

Where the AI works

Your knowledge, your documents, conversation logs and accounts are in Germany at every level. Only the language model that answers in the conversation works in the USA, in the EU or on our own servers, depending on the level. Today it comes from OpenAI or Google, under EU standard contractual clauses and without training on your data.

LevelLanguage modelYour data
Best qualitytodayUSAGermany
Europein preparationEUGermany
Sovereign Europein preparationEuropean providersGermany
Germanyin preparationOur own servers in GermanyGermany

All about data protection Sub-processors

Setup

Online in three steps, no coding.

  1. Enter your address

    We read your website and set up your Talky.

  2. See it on your website

    You get a link to the preview: your real website with your Talky. Talk to it, change whatever you don't like.

  3. Add one line

    If you like it, copy one line of code into your website, or your web designer does it. Done.

Runs on any website, including WordPress TYPO3 Joomla Duda Wix Jimdo Squarespace Webflow Shopify Contao Drupal Shopware Netlify GitHub Pages HTML

Pricing

From 59 € a month, conversation minutes included.

Cancel monthly. Pay yearly and you pay for ten months instead of twelve.

  • Start

    To get started

    59 € / month

    ≈ 70 minutes a month included

    • 3 standard Talkys
    • 1 language
    • Up to 100 pages of knowledge

  • Business

    Popular

    For most businesses

    159 € / month

    ≈ 210 minutes a month included

    • All Talkys, video figures too
    • All languages
    • Fills in and submits forms
    • Customise your Talky freely

  • Enterprise

    With personal support

    499 € / month

    ≈ 700 minutes a month included

    • Your own 3D mascot included
    • Up to 5,000 pages of knowledge
    • Personal contact

Plus VAT. Further minutes from around 0.14 €. A conversation usually lasts two to four minutes.

All prices and features

Questions from your industry

Does the Talky give medical advice?

No. With the health protection profile it answers organisational questions and refers anything medical to your team. In an emergency it gives the emergency number straight away.

Where are the conversations processed?

Our servers and your conversation data are in Germany. Today the language model comes from the USA, under EU standard contractual clauses and without training on your data. We explain this to you before you start.

Does it replace our online appointment booking?

No. It shows patients the way to your existing appointment booking and answers the questions around it.

See your Talky on your own website.

Enter your address, we set up the preview and send you the link. Free, without obligation, within one working day.

Free and without obligation. You see your Talky on your own website before you install anything.

Tim FrankTim FrankFounder of TalkyPage

Rather talk first? Pick a time that suits you. By video, 30 minutes, without obligation.

The calendar only loads after the click, from our booking service anpacken.

Prefer email? hello@talkypage.com